Cancellation and Refund Policy

Effective Date: July 04, 2024

At getpunk3d.com, we strive to ensure that you are completely satisfied with your purchases. However, we understand that there may be instances when you need to cancel an order or request a refund. The following policy outlines the terms and conditions related to order cancellations and refunds.

Cancellation Policy

  • Before Shipment: Orders can be canceled at no additional cost before they have been shipped. If you wish to cancel your order, please contact us immediately at [email protected] with your order details.
  • After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return the product after receipt in accordance with our Return Policy.

Return and Refund Eligibility

  • Product Issues: If the product you receive is defective, damaged during shipping, or not as described on the Site, you may be eligible for a refund or replacement. Return/Return request is supposed to be raised with in 5 working days after delivery of the product.
  • Cancellation Before Shipment: If you cancel an order before shipment, you are eligible for a full refund of the purchase price and shipping charges.

Process for Requesting Refunds

  • To request a refund, please send an email to [email protected] with your order number and the reason for the request.
  • For defective or damaged products, please include photographic evidence in your email.
  • Once we receive your request, we will review it and notify you of the approval or rejection of your refund.

Refund Method

  • Approved Refunds: Refunds will be processed to the original method of payment within a 7-10 of days, depending on your card issuer’s policies.
  • Replacement: In some cases, we may offer to replace the product instead of issuing a refund.

Return Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

Please note that this Cancellation and Refund Policy may be updated periodically. We encourage you to review this policy whenever you make a purchase on getpunk3d.com to stay informed about our terms. Thank you for shopping at getpunk3d.com. We are committed to providing you with quality products and excellent customer service.

Shopping Cart
Scroll to Top